Terms of Use & Policies

Copper House Detroit (CH), is a neighborhood-based safe space for elevating community. As a Black & queer-owned “Bud” & Breakfast," we center community in our experience design and we offer a curated home environment with lodging and multipurpose event space for adults.

CH is a lived-in venue and offers continental breakfast service, on-street parking, and other amenities for our booking buds.

CONDENSED SERVICE TERMS, CONDITIONS, RELEASE & WAIVER OF LIABILITY

CH is a lived-in venue and offers continental breakfast service, on-street parking, and other amenities for our booking buds.

These terms and conditions govern your use of Copper House Detroit and our website; by using this Website, you accept these terms and conditions in full and agree to be legally bound by them.

Copper House Detroit may modify the site and these Terms and Conditions in its sole discretion. By continuing to use the Website, you agree to be bound by the Website as it may be modified from time to time.

If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this Website.

You must be at least 21 years of age to use this Website. By using this Website and by agreeing to these terms and conditions you warrant and represent that you are at least 21 years of age.

The undersigned (Renter, Lessee, Guest, Companion), hereafter referred to as Renter; agree that all rental monies are non-refundable per cancellation/re-booking/re-schedule policy. Renter gives CH permission to charge their credit card for the non-refundable amounts for rental which is due within 30 days of the dated agreement.
The undersigned Renter, understands that attending a vacation facility in the city may involve participation in physical activities both outdoors and indoors activities which expose them to city elements. With these, and all related activities, there is a certain element of risk. By accepting this waiver, Renter acknowledges that their participation is at their own risk, and that he/she will assume all responsibilities for any and all aspects of participation by themselves, their guest, and any legal adult who might accompany them. This waiver applies to any and all activities participated in while staying at “Copper House Detroit”.
The undersigned Renter, understand by signing this Release and Waiver of Liability, he/she/they hereby indicating that Renter, visitors, and traveling companions will use cash, their homeowners insurance, car insurance, health insurance, and Event cancellation insurance, for any & all liabilities, claims, actions, damages, costs, or expenses caused by unexpected mishaps and losses such as; cancellations due to flooding, severe weather, storms, power failure, venue black-outs, or any disaster whatsoever, known or unknown, occurring, during, caused by, relating to, whether in law or equity or arising in any way during our stay/participation at Copper House Detroit, LLC.
The undersigned Renter, hereby irrevocably & unconditionally agrees to indemnify, defend, and hold Copper House Detroit, LLC its landlord, building owners, officers, employees, and agents harmless of and from any liabilities, costs, penalties, or expenses arising out of and/or resulting from the rental and use of the premises, including but not limited to, the personal guarantee of provision, service, valet parking and dispensing of payment by renter, its employees, vendors, and agents of alcoholic beverages at Copper House Detroit, LLC .
The undersigned Renter, understand that this Release from Liability irrevocably & unconditionally releases and holds harmless Copper House Detroit, LLC from any financial or other liability for any injury, bodily harm, sickness, illness, or loss of life that the Renter, their Guest or family member or friend may suffer and from any economic harm or loss of property occurring during, caused by, relating to, or arising in any way out of being a Guest or Renter at Copper House Detroit.
The undersigned Renter, understands that Copper House Detroit, LLC located a 17418 Monica St. Detroit, Michigan, 48221, MUST be a rider on all Insurance policies. The undersigned (Renter), have also read their rights to purchase optional Travel Insurance or Event Cancellation/Postponement Insurance to cover booking reservation if cancellation occurs.
The undersigned Renter, understand that In the event Copper House Detroit, LLC , its landlord, building owners, officers, employees and/or agents, are required to file any action in court in order to enforce any provisions of this agreement, renter agrees to pay Copper House Detroit, LLC, its officers, landlord, building owners, employees and/or agents, all reasonable attorney fees, court fees, and costs of suit incurred by Copper House Detroit, LLC , including all collection expenses and interest due.

The undersigned Renter, agrees to comply with all applicable City, County, State, and Federal laws and shall conduct no illegal act on the premises. Renter shall not sell alcohol or drugs on premises at any time. Renter may not serve alcohol to minors on the premises at any time. Renter agrees, for everyone’s safety, to ensure alcoholic beverages are consumed in a responsible manner.
Copper House Detroit, LLC reserves the right, in its exclusive discretion, to expel anyone who in its judgment is intoxicated or under the influence, or who shall in any manner do or participate in any act jeopardizing the rights, use permit, or insurability of Copper House Detroit, LLC or the safety of its staff, guests, or building contents.
The undersigned Renter, and traveling companion children named below are over 21 years old and have reviewedHouse Rules and agree to follow as directed while here at Copper House Detroit. The undersigned Renter, execute this agreement voluntarily, on behalf of his/her traveling companions.

The undersigned Renter, and traveling companions named below have reviewed and read this AGREEMENT and understand all of the TERMS. The undersigned Renter, executed this agreement voluntarily, individually and/or on behalf of his/her traveling companions, with full knowledge of its significance, and intend to be legally bound by it, as evidenced by the [electronic or manual signature (s)] set forth below.
We have security cameras inside and around the exterior of Copper House. We retain camera footage for 60 days, thereafter the footage is erased.

Rates Policy

Rates are per booking type (Overnight Accommodation, Copper House Gathering, Copper House Event) plus Tax & Assessment. The Copper House Booking types are below:

Copper House Event For a guaranteed reservation we require a $650 deposit in advance. A Copper House Event is whole house rental ($2,500) and includes:

5 hours of event space usage ($100/hour for additional time)
5-Hours of Wood for bonfire + fireplace ($10/bundle after)
Kitchen, Outdoor grill, linens, access to cutlery, cups and plates
AV Support (speaker system, Projector and screen for outdoor space)
Smoking Accessories
2 team members available for 5-hour event staffing (hosting, serving, set up, tear down)
Sponsor Concierge Service (we can support your outreach to sponsors)

We accept Cash, Visa, MasterCard, American Express, Discover, and Gift Certificates as Payment.

Copper House Events accommodate up to 75 guests (If our entire home + back garden are activated.) Our upstairs level can accommodate 25 Adults, Our Basement studio can accommodate 25 adults and our outside back garden can accommodate 25 guests.

Our space is Adults only 21+ only and identification will be required for entry. Renter is responsible and liable to guest age verification upon booking.

No Pets are allowed during an event or gathering.

Tobacco must be consumed outside and butts should be distinguished and disposed of in fire pits (backyard) or garbage bin (front yard).

No Guns, Weapons, or Firearms allowed in the building. Please secure them in Your Vehicle. If found to have a weapon without our knowledge (registered or non-registered) will result in being asked to leave immediately without a refund.

Guests are responsible for leaving Copper House in the condition it was in when they arrived. You acknowledge and agree that, as a renter, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the Accommodation. You agree to pay the cost of replacing any damaged items with equivalent items.

Copper House Detroit reserves the right, in its sole discretion, to make a claim under your homeowners, renters, or other insurance policy related to any damage or loss that you have caused or been responsible for or any personal or other property located at CH. You as a Guest agree to cooperate with and assist Copper House Detroit in good faith, and to provide CH with such information as may be reasonably requested by CH in order to make a claim under your relevant insurance policy.Cleanup Fee Starts at $300 per affected Room for surface burns, broken glass, noise violations, etc.

Small intimate Gathering For a guaranteed reservation we require a $150 deposit in advance. A Copper House Gathering is basement studio rental ($650) and includes:

Overnight accommodation for up to 8
AV Support (speaker system, Projector and screen for outdoor space)
Smoking Accessories

We accept Cash, Visa, MasterCard, American Express, Discover, and Gift Certificates as Payment.

Copper House Gatherings accommodate up to 25 guests and grants access to the basement studio and backyard garden only.

Our space is Adults only 21+ only and identification will be required for entry. Renter is responsible and liable to guest age verification upon booking.

No Pets are allowed during an event or gathering.

Tobacco must be consumed outside and butts should be distinguished and disposed of in fire pits (backyard) or garbage bin (front yard).

Overnight Accommodation For a guaranteed reservation we require a full $250 payment in advance.

We accept Cash, Visa, MasterCard, American Express, Discover, and Gift Certificates as Payment.

We utilize contactless check in, and check in begins at 3 PM and Check-Out is by 11 AM.

Limit 8 Adults in basement studio.

With prior approval, Pets are welcome.

Tobacco must be consumed outside and butts should be distinguished and disposed of in fire pits (backyard) or garbage bin (front yard).

House Rules

CH has street parking available in the front and on the side of the house.

For Overnight and Intimate gathering bookings renters must enter via back garden gate which will be unlocked and utilize coded lock to enter the basement studio. Copper House Events may utilize front entrance.

We have a no-shoes-in-the-house policy.

PLEASE be sure to leave ALLprovided equipment and accessories behind when you check out.

We provide continental breakfast for overnight bookings.

We are a shared space. Owners live on site, and we have pets! They won't be in your way; however, you might see/hear them occasionally.

Cleaning wipes, sprays, and other sanitation items are available throughout the premises.

Cancellation & Deposit Policy

All reservations will be handled in accordance with our Credit Vouchers Policy. Credit vouchers are issued to any guest who needs to change their initial reservation within 14-days of the original booking date. Please notify us by email getcozy@copperhousedet.com within 24 hours of initial booking if there are any potential changes to the reservation. Reservation Credit Vouchers are non-transferable, non-amendable, the voucher extends the reservation period four (4) days. All payments are non-cancellable and non-refundable.

CH requires full payment or deposits for reservations booked at our home. Payments are non-cancellable and non-refundable. For overnight accommodations we will charge the full amount of the reservation to the credit card the guest provided at time of booking. Event and gathering bookings require a deposit which we will charge to the credit card the guest provided at time of booking.

Guests are required to notify us by email within 24 hours of initial booking if there are any potential changes to their reservation, because we DO NOT offer a cancellation or refund policy. All guests are given a four (4) day reservation credit voucher in the event of a cancellation to reserve a future date. Four (4) day reservation credit vouchers are non-transferable; any changes MUST be paid in full and subject to the reservation modification fee.

Non-Refundable Reservations – NO EXCEPTIONS

No Shows and Early Departures
Reservations made over the Holiday
Higher Rate Special Dates i.e. sports opening day, NAIAS, etc.
Minimal Night Stay Requirements
High Season – May, June, July, August, & September
Discounted Reservations, Specials Occasions
Events
Reservations made using Discounts, Coupons, Voucher, and Gift Certificates, etc.
Reservations made through Online Travel Agencies (OTAs)- such as HomeAway, Expedia, Hotels.com, etc.
Reservations that include packages or add-ons.

We recommend travel insurance for occasions of cancellation. Since life and the weather can be unpredictable, we recommend that guests protect their travel investment. If you would like to purchase travel insurance, please follow this link: https://www.travelguard.com/

*Rates and policies subject to change.

Data & Privacy Policy

We’re innkeepers. We’ve always safeguarded the privacy of guests who stay at Copper House Detroit (CH), And if you are a visitor to this website, we care about your privacy, too.

This privacy policy discloses copperhousedet.com’s practices about collecting, using and retaining information about people who visit the site, who request information or communication via the site, or who make a purchase on this site.

If you visit copperhousedet.com:

We collect and store for a period of 50 months or less the Internet Protocol, or IP, address of the device you use. Why? Because this site uses Google Analytics to tell us — only in aggregate form — information such as: the geographic location of devices; what times of day and of the week people are visiting the site; what pages are first visited; what pages people spend the most time on; how many users are first-time as opposed to returning visitors; which external sites referred traffic to our site, and what kinds of devices people are using.
Information attached to IP addresses is not linked to personally identifiable information. It exist only in aggregate form. So, how might the data be used?
- If we know what type of content, people prefer — based on the amount of time they spend — we can provide more of it.
- When we know that more people favor certain types of devices or browsers, we make sure the site design and performance are optimized for those devices and browsers.
- If we learn, for example, that we don’t have much traffic in the wee hours of a Tuesday morning, that’s a good time to perform maintenance.
- If this year’s site’s traffic between Thanksgiving and Christmas seems lower or higher than prior years, we don’t have to guess. We can compare any two periods of time, up to four years and two months.
- If we know that traffic to our site that comes from Twitter is increasing while traffic from Facebook is decreasing, we can adjust our social media efforts.

The above are examples of the types of information collected and stored by CH when someone visits this website. For us, it’s all about knowing trends in use of the site so that we can improve the Copper House Experience.

This information is available electronically only to CH administrators. Periodic trend reports are prepared for the board of directors or members as pdfs or using a program such as PowerPoint. CH never publishes these reports. However, we may occasionally share broad information about trends with our innkeeping partners.

If you email us or sign up for email, for programs or for our newsletter or buy a gift certificate…

… and in the process identify yourself, provide contact information, and/or disclose other personally identifiable information about yourself or other persons, we will store and act upon your information in the manner most appropriate to the situation. Examples:

We will contact you if we need more information.
If to respond to you we need to share information with, or gather information from, one or more third parties, we will do so. An example: If you inquire about a chef during your stay, we may share our reply with a chef. If you inquire about joining CH, your email may be directed to the appropriate person.
If you are signing up for a future event, we may store your information in physical or online folders about that event.
If you buy a gift certificate and pay through PayPal, PayPal collects your payment information. See PayPal’s privacy policy. We cannot or would not access PayPal’s information about you. CH retains the amount of the gift certificate, purchase date, purchaser contact information, recipient information if provided, and expiration date.
If you sign up for our newsletter, or ask our administrator to add you to a mailing list, your name and email address will go to our email marketing provider, currently wix. See Wix’s privacy policy. CH uses this provider because we believe it handles the identifying information of others the way that we would want our personal identifying information to be handled. We do not keep a paper copy of the email list, nor is it stored on our computers.

We will not add you to a mailing list — ours or anyone else’s — without your express consent.

We will disclose your identifying information to an appropriate third party only if, in good faith, we believe it is required because of an urgent or compelling situation, or a matter of law of legal process, or the need to protect the rights and property of CH or of others.

Security

At Copper House Detroit, we take security seriously. When users make a reservation we use every precaution to safeguard it online and offline. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Most types of collected information described above are stored electronically, often encrypted, typically available to our administrators after logging in to the external providers’ websites. CH cannot be responsible for a breach that occurs on the sites of these providers. However, we periodically request or receive updates on our suppliers’ privacy and security measures.

For our office computers, CH administrators use secure and up-to-date password managers.

Where information you provided might exist in an email on CH’s computers, know that these devices are kept in secure, locked premises. If the information exists on paper, it is stored in locked filing cabinets and shredded when no longer needed.

Whenever you disclose personal or identifying information and convey it over the Internet, the confidentiality of information when it is in transit cannot be guaranteed. Email, for example, can be intercepted. We take every precaution at our end. However, this and every website should be used at your own risk, using your best judgment.

Policy Modifications

Copper House Detroit may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

Ambassador Terms & Rewards of Brand Ambassador Program “Copper Creatives” –Copper House LLC.

As a Brand Ambassador, I understand and agree to the following

I am 21 years of age or older.

I am not an employee, agent, franchisee, or partner of the company. I cannot act on behalf of the company. I do not have any authority to incur debt, obligation, or liability on behalf of the company.

I will promote and market Copper House to potential customers.

I will receive/test/wear/model/experience and share about Copper House on social networks (blogs, posts, pictures, videos, etc.).I will receive 5-Hours of free event usage in Copper house in exchange for my promotion. If the company terminates the Brand Ambassador program, I have two months to redeem my space usage.I will not receive any cash value for any unused or unredeemed time at the end of my tenure as a Copper Creative.

I understand that I will not receive monetary compensation or gifts for use of images or videos used on the company’s social media networks.

I will receive a 10% discount code for my audiences to use on Copper House Bookings.If bookings are submitted without using my Brand Ambassador promotion code, these orders will not be credited to my account.

I will receive a 10% commission on completed bookings using my promotion code. Only one promotion code can be applied per booking.

I will protect the company’s brand by not reproducing the company’s name/trademark or any company materials for use in advertising without the written approval of the company.

I will exercise an inclusive mindset when representing Copper House, this means no harrassing bullying, berating, demeaning or posting negative content regarding any of our affiliates, team members or brand ambassadors.

I will conduct myself in a manner that reflects the highest standard of integrity and responsibility in keeping with the reputation of the company. If I do not uphold these standards, I will be immediately removed from the Brand Ambassador Program and forfeit all promotional codes effective immediately.

If I choose to leave the Brand Ambassador program, I forfeit all promotional codes effective immediately.

I must be an active* Brand Ambassador to remain in the program.

I agree that the company reserves the right to cancel this agreement at any time.

I agree to the company’s privacy policy and I have read and agree to these terms.

Copper House LLC. (Company) understands and agrees:
Company will compensate the Brand Ambassador with space usage for promotion and commission on sales.

Company will give the Brand Ambassador a 10% Off exclusive promotional code to use with referrals.

Company will pay Brand Ambassador commission within 30 business days of completed referral booking.

Company may provide additional space usage/pay to Brand Ambassadors who elect to support CH endeavors.

If the company terminates the program, the company must provide 30 days written notice to all Brand Ambassadors prior to the termination date.

The Company agrees to adhere to the Company’s privacy policy these terms and conditions.

General:
This agreement is subject to acceptance by the company and is conditioned by the acceptance of these terms and conditions.
Either party may terminate this agreement immediately for cause or without reason upon written notice.
Copper House LLC. may discontinue the Brand Ambassador Program at any time.
The Brand Ambassadors will not be treated as a company employee for any reason.
*active pertains to posting content and participation at CH events and within Slack.